Equipment Returns
Learn how to return your rental equipment quickly and easily with our simple return process, inspection guidelines, and helpful policies.
Returning Equipment is Easy
Scheduled Returns
Call the equipment off rent when you are finished.
Flexible Options
Return to one of our locations, or we coordinate pickup from your jobsite.
Expert Inspection
Our staff inspects the equipment and checks items such as the fuel level.
Quick Processing
Charges are finalized, the deposit balance is refunded, and you receive your final invoice.
Your Return Journey
Call Off Rent
When you are finished, contact us to call the equipment off rent.
Pickup or Return
We coordinate pickup from your jobsite, or you can return the equipment to one of our locations.
Final Inspection
Once the equipment is back in our yard, our staff inspects it and checks items such as the fuel level.
Final Invoice
Any applicable charges are added, the contract is closed, the appropriate deposit is refunded, and you receive a copy of your final invoice.
Before You Return
Clean Equipment
Remove excessive mud, concrete, or debris from the exterior and cab.
Refuel if Required
Fuel level is checked at the final inspection, and fuel charges may apply.
Remove Personal Items
Ensure all personal belongings and jobsite tools are removed from the cab.
Check Attachments
Verify that all rented buckets, forks, or tools are present and functional.
Report Damage
Proactively report any operational issues or damage sustained during use.
Review Agreement
Check your rental contract for any site-specific return instructions.
Our Inspection Process
Visual Inspection
Our staff checks the equipment and compares it with its documented condition, including delivery photos.
Operational Check
Items such as the fuel level and, for metered equipment, the hour meter are checked.
Attachment Verification
We confirm all attachments and accessories were returned.
Final Invoice
Any applicable charges are added, the contract is closed, and you receive a copy of the final invoice.
Additional Charges
Charges that may be added when your rental is finalized.
Late Returns
There is no standard late fee. If equipment is kept significantly longer, especially without communication, an additional rental-day charge may apply.
Missing Accessories
Missing items such as keys or attachments may be charged under the rental agreement.
Equipment Damage
Damage not covered by the Damage Waiver, such as damage from misuse, negligence, or rollovers, may be charged under the rental agreement.
Fuel
Fuel level is checked at the final inspection, and fuel charges may apply.
We'll Come To You
Can't make it to one of our locations? Call the equipment off rent and we will coordinate pickup directly from your jobsite.
Frequently Asked Questions
Ready to Complete Your Rental?
Whether you're returning equipment or scheduling pickup, our team is here to make the process simple and hassle-free.