Payment Terms
Review our payment terms before renting equipment. We provide clear payment options, transparent billing, and straightforward policies to help make every rental experience simple and hassle-free.
Accepted Payment Methods
Credit Card
A credit card matching the name on your ID is required for the deposit and may be used for your final balance.
Cash
Standard rental customers may pay their final rental balance by cash once the equipment is returned and the contract is finalized.
Approved Accounts
Approved account customers may pay by credit card, check, cash, or ACH, based on their established account terms.
Final Invoice
You receive a copy of the final invoice when the rental is closed.
Payment Timeline
Before Pickup
A deposit of approximately twice the estimated rental amount is collected on a credit card that matches your ID.
Rental Confirmed
Our team confirms rates, the rental period, delivery or pickup details, and any other applicable charges.
Rental Extensions
Contact us as soon as possible to extend; charges are based on the new rental period.
Additional Charges
Once your rental is complete, we’ll finalize any applicable charges and refund any remaining deposit balance, if applicable. Refunds typically take 3–5 business days to appear, depending on your financial institution.
Security Deposits
Requirements
Calculated based on equipment value and rental duration. Corporate accounts may qualify for waivers.
Inspection
Returned equipment is inspected, including items such as the fuel level, before your contract is closed.
Refunds
Actual rental charges are deducted and the remaining balance is refunded to your card. It may take approximately 3–5 business days to appear, depending on your financial institution.
Rental Terms Overview
Rental Periods
For metered equipment: up to 8 hours per day, 40 hours per week, or 168 hours per month. Usage beyond the included hours may result in additional charges.
Rental Extensions
Need the equipment longer? No problem! Simply contact Calgrove Rentals to extend your rental and keep your project moving without interruption.
Equipment Care
Customer is responsible for routine maintenance including greasing and daily fluid checks while in possession.
Damage Reporting
Report any mechanical problem or damage to Calgrove as soon as possible.
Questions About Rental Requirements?
Our expert team is available to walk you through the process and ensure you have everything needed for a successful rental.
Rental Office
Phone Number
Email Us
Business Hours
Ready to Get the Right Equipment?
Tell us what your project needs and our rental specialists will help you find the right equipment, rental plan, and delivery option.